August 1, 2024 | Sarah Ng

The Worst Business Decisions EVER Made


Mistakes Were Made

When it comes to running a business, it can be difficult to know if you're making the right moves—especially with so much at stake. Well, unfortunately for these companies, they made some of the worst business decisions in history.

Business-Msn

New Coke

Coca-Cola made a stunning decision in 1985. They decided to change the one thing that defined their product: Its recipe. It didn't matter that Coca-Cola already had a tried and true formula, they still wanted to do something to rival Pepsi. This turned out to be a major mistake.

Photo Of Person Pouring Soft Drinks On Glassalleksana, Pexels

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New Coke

Turns out, Coca-Cola fans didn't want New Coke, because they already loved the old Coke. It didn't take long for the company to backtrack on their decision, as just 79 days after New Coke came out, they put out "Coca-Cola Cassic" (the original formula).

Coca-Cola Classic label.Mark H. Anbinder, Flickr

New Coke

Five years after its underwhelming release, the company renamed New Coke. It became Coke II—but by 2002, Coca-Cola discontinued it.

New Coke - Discontinued after a short time in the 80s.Like_the_Grand_Canyon, Flickr

When Blockbuster Turned Down Netflix

These days, I'm still nostalgic for the good ol' days of Blockbuster, browsing the newest releases on a Friday night. However, the company fumbled big time in the early 2000s.

The entrance to the local Blockbuster Video store - 2014RegionalQueenslander, CC BY-SA 4.0, Wikimedia Commons

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When Blockbuster Turned Down Netflix

Enter: Netflix. At the time, Netflix was still in its infancy. The company approached Blockbuster with an interesting proposal. The co-founders of Netflix, Marc Randolph and Reed Hastings, wanted to sell their company for $50 million. However, Blockbuster's response was diabolical.

Stand Netflix - 2019玄 史生, , Wikimedia Commons

When Blockbuster Turned Down Netflix

Blockbuster executives didn't think that an online presence for their business was important enough to shell out millions for. They rejected Netflix, and Marc Randolph later shared that Blockbuster "laughed us out of the room."

Well, hindsight really is 20/20.

Marc Randolph, co-founder of Netflix, speaking with attendees at the 2017 Cloud Summit.Gage Skidmore, Flickr

When Blockbuster Turned Down Netflix

As we all know by now, Netflix went on to become a major streaming success, while Blockbuster went out of business. 

Randolph later wrote, “I think the more important lesson—a lesson that Blockbuster learned too late—is simply this: ‘If you are unwilling to disrupt yourself, there will always be someone willing to disrupt your business for you.’”

Netflix Logo at Netflix Headquarters in Silicon Valley, Ca. - 2018Benny Marty, Shutterstock

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Kodak Turned Its Back On Digital Photography

Kodak was one of the most successful photography companies, but their refusal to embrace digital photography became their greatest downfall.

A Woman Using a Vintage Kodak CameraRulo Davila, Pexels

Kodak Turned Its Back On Digital Photography

The most heart-wrenching part about Kodak's missed opportunities in the digital world is that they actually invented the technology.

Kodak Stand at CeBIT - 2005Strubbl, CC BY-SA 4.0, Wikimedia Commons

Kodak Turned Its Back On Digital Photography

In 1975, an engineer working at Kodak named Steve Sassoon invented the very first digital camera. This should have set Kodak up for success, however, the company's response to the genius invention was mind-boggling in retrospect.

Portrait of Steven Sasson, an electrical engineer with his original prototype of the first all-electronic camera - 2010Michael Solita, Flickr

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Kodak Turned Its Back On Digital Photography

Sassoon later shared, "But it was filmless photography, so management’s reaction was, ‘that’s cute—but don’t tell anyone about it.’"

Safe to say, mistakes were made.

Kodak 1st Digital Camera - 1975burnick, Flickr

Kodak Turned Its Back On Digital Photography

Instead of seeing digital photography as a major opportunity, Kodak saw it as a threat to their product—film. They chose not to roll with the times and came to their senses too late. In 2012, the company filed for bankruptcy.

Kodak Gold film on table.MIKI Yoshihito, CC BY 2.0, Wikimedia Commons

Decca Records Turned Down The Beatles

On January 1, 1962, Decca Records listened to an audition by an English rock band called The Beatles. However, the label ultimately turned down the fledgling group—no doubt a decision that they'd eventually regret.

Beatles And George Martin In Studio 1966Capitol Records, Wikimedia Commons

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Decca Records Turned Down The Beatles

Decca Records' executives failed to see the Beatles' potential, believing that "the Beatles have no future in show business" and "guitar groups are on the way out." Oh, how wrong they were.

The Beatles - Fabulous (26th July 1964)Bradford Timeline, Flickr

Decca Records Turned Down The Beatles

Instead of signing the Beatles, Decca Records turned its focus on Brian Poole and the Tremeloes, choosing them instead. Considering that the Beatles went on to be one of the greatest—if not the greatest—rock band of all time, the label missed out in the worst way possible.

Brian Poole & the Tremeloes, UK band - 1963Unknown Author, Wikimedia Commons

Yahoo Said "No" Too Many Times

There are many reasons why Yahoo ultimately failed. For one, they neglected to provide a seamless user experience, frequently changing the user interface. However, their worst blunder—or rather, series of blunders—was failing to recognize pitch-perfect opportunities when they came their way.

Yahoo! headquarters - 2007gaku., CC BY 2.0, Wikimedia Commons

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Yahoo Said "No" Too Many Times

Yahoo's first big mistake was failing to buy Google. Founders Larry Page and Sergey Brin hoped to sell the company to Yahoo for just $1 million, but Yahoo turned Google down. 

This, however, was only the beginning.

Left to right, Sergey Brin and Larry Page of Google - 2008Joi Ito from Inbamura, Japan, CC BY 2.0, Wikimedia Commons

Yahoo Said "No" Too Many Times

In the summer of 2006, Yahoo wanted to get its claws into social networking. They had their sights set on Facebook. But though they tried to purchase the company for $1.1 billion, they ultimately failed.

Facebook HQ i Dublin.Niamfrifruli, CC BY-SA 4.0, Wikimedia Commons

Yahoo Said "No" Too Many Times

Just two years later, in 2008, Yahoo missed yet another golden opportunity—this time, with Microsoft. Microsoft wanted to acquire Yahoo for $44.6 billion. Yahoo's CEO Jerry Yang believed that the offer wasn't high enough, and the company turned down the offer.

Fast forward to 2017, and Yahoo settled on just $4.48 billion with Verizon.

Jerry Yang looking at front  - 2008JD Lasica from Pleasanton, CA, US, CC BY 2.0, Wikimedia Commons

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Yahoo Said "No" Too Many Times

Yahoo also made some unwise acquisitions themselves. These failed ventures included Broadcast.com, Flickr, Right Media, Geocities, Tumblr, and Overture Services, Inc.

Yahoo! office in Burbank, CA - 2007Beatrice Murch, CC BY-SA 2.0, Wikimedia Commons

Yahoo Said "No" Too Many Times

Purchasing Tumblr and Flickr for social networking purposes ended up being a major disappointment for Yahoo. Tack on some major data breaches, and it's no wonder the company crashed and burned.

Jerry Yang and David Filo, the founders of Yahoo! - 2007Mitchell Aidelbaum, CC BY 2.0, Wikimedia Commons

Excite Could Have Purchased Google

Personally, I don't remember the search engine Exciteand there's a good reason why. In 1999, Google founders Larry Page and Sergey Brin approached Excite, hoping to sell the company for $1 million. 

Excite@Home HeadquartersMark Coggins, CC BY 2.0, Wikimedia Commons

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Excite Could Have Purchased Google

However, even after negotiations that dropped the price to $750,000, the CEO of Excite, George Bell, said no. Excite had sealed its fate most tragically.

George Bell, CEO of Excite Inc. after a news conference in New York City - 1999Jeff Christensen/RETIRED , Getty Images

Excite Could Have Purchased Google

It didn't take long for Excite to meet its sad end. In 2004, Ask Jeeves acquired the company, transforming it into Ask.com. Meanwhile, fast forward to today, and Google's market cap has surpassed $2 trillion.

Headquarters of Ask.com in Oakland, California. - 2006Coolcaesar, CC BY-SA 3.0, Wikimedia Commons

The Speech That Destroyed Gerald Ratner

The downfall of Gerald Ratner's billion-dollar jewelry chain was shocking. Why? Well, because it took only one speech to destroy it.

Gerald Ratner smiling - 2020Gerald.ratner, CC BY-SA 4.0, Wikimedia Commons

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The Speech That Destroyed Gerald Ratner

In 1984, Gerald Ratner inherited Ratners. At the time, it wasn't doing so hot, with just 120 storefronts and annual losses. Ratner worked hard to expand the company, using effective marketing strategies like posting eye-catching posters in store windows that promised, "SALE SALE SALE: HALF PRICE!"

The Ratners Jewellery store in Regent Street, LondonJim James - PA Images , Getty Images

The Speech That Destroyed Gerald Ratner

By 1990, there were over 2,000 locations, with Ratners dominating half of the UK's jewelry market. Long gone were the days of being in the negative, because there were millions to be made every year. Then, in a blink of an eye, it all went wrong.

Gerald Ratner - guest speaker - 2010EG Focus, Flickr

The Speech That Destroyed Gerald Ratner

In 1991, Gerald Ratner attended an event at the Royal Albert Hall. He'd been invited to make a speech at the Institute of Directors. Though Ratner was a respected businessman, the words that spewed from his mouth doomed him.

Gerald Ratner At The Telegraph AwardsGerald.ratner, CC BY-SA 4.0, Wikimedia Commons

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The Speech That Destroyed Gerald Ratner

In a strange twist, Ratner began speaking about his company's products in a terrible way. He criticized them and openly stated that they were of poor quality.

Gerald Ratner speaks - 2018Gerald.ratner, CC BY-SA 4.0, Wikimedia Commons

The Speech That Destroyed Gerald Ratner

Another gem from Ratner's speech was when he specifically called out the company's wine glasses, calling them “cheaper than a prawn sandwich but probably wouldn’t last as long.”

British businessman Gerald Ratner outside a branch of Ratners, his chain of High Street jewellers, United Kingdom, 31st March 1985.Tony Weaver , Getty Images

The Speech That Destroyed Gerald Ratner

In one fell swoop, Gerald Ratner burned his reputation to the ground—and Ratners Groups suffered financially. The company's share prices dipped, causing a loss of £500 million, not to mention the ire of so many loyal customers.

GERALD RATNER LEAVING HIS LONDON HOME FOR HIS OFFICE  - 1992Fiona Hanson - PA Images, Getty Images

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Sega Saturn Launched Too Early

In 1995 Sega slipped up in a major way. They decided to launch Sega Saturn four months early in an attempt to rival the PlayStation release. Unfortunately, nobody was prepared.

Video Game Consoles: Sega Saturn.Ryan Somma, Flickr

Sega Saturn Launched Too Early

The premature launch of Sega Saturn blindsided the developers and the retailers. It was a mess. There simply weren't enough games, and the retailers struggled to provide adequate support.

Expansion RAM(4M) Cartridge for Sega SaturnPiaCarrot, CC BY-SA 3.0, Wikimedia Commons

Sega Saturn Launched Too Early

Instead of coming out on top like they'd hoped, Sega sabotaged Sega Saturn's potential. The early release did nothing to quell the success of the PlayStation, which eventually became the leading console on the market.

Games Convention 2008, Sega SaturnKuba Bożanowski, CC BY 2.0, Wikimedia Commons

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Hewlett-Packard's Detrimental Acquisition

Hewlett-Packard (HP) made the awful decision to purchase Autonomy in 2011. The cost? A jaw-dropping $11.7 billion. It took less than a year for HP to realize that they'd made a horrible mistake.

Hp Headquarters Palo AltoLPS.1, Wikimedia Commons

Hewlett-Packard's Detrimental Acquisition

HP had to admit that Autonomy's value dropped drastically, writing off $8.8 billion. It was a severe loss. HP explained that there had been "serious accounting improprieties" and "outright misrepresentations." 

Hewlett-Packard booth, Taipei IT Month 2016Solomon203, CC BY-SA 4.0, Wikimedia Commons

Hewlett-Packard's Detrimental Acquisition

However, Mike Lynch, the co-founder of Autonomy, claimed that HP's way of running the company had led to the severe issues they had to face.

Mike Lynch, former chief executive officer of Autonomy Corp departs the Rolls Building on June 27, 2019 in LondonDan Kitwood, Getty Images

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Xerox Didn't Roll With The Times

Xerox was a huge company, but its success wavered and then plummeted after it failed to roll with the times. But even more disappointing? They could have grasped fantastic opportunities so much sooner and thrived.

Xerox Alto Diablo 30 RepairPatrick Finnegan, CC BY 2.0, Wikimedia Commons

Xerox Didn't Roll With The Times

Rolling it back to the 1970s, Xerox PARC was actually responsible for the first personal computer that worked with a mouse. Yup, they invented the PC, graphical user interface, and ethernet. However, they did not run with this as they should have.

The 1973 Alto Computer At Xerox ParcSteve Jurvetson, CC BY 2.0, Wikimedia Commons

Xerox Didn't Roll With The Times

Competitors like Microsoft and Apple adapted to technological change in a way that Xerox didn't. Xerox could have been just as big, but ultimately failed. This, along with patent expirations and the unwise acquisition of WUI, sealed the company's tragic fate.

The original IBM PCAlberto D'Ottavi, Flickr


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